Healthcare: Ambulatory | Medical Office Building

Reliant Medical Group

Rebuilding an Ambulatory Care Network

In 2016, the Reliant Medical Group partnered with Lavallee Brensinger Architects on an ambitious care transformation project to simultaneously evaluate and change how they deliver care and develop the environment to support this transformation. The project included a system wide ambulatory care replacement across 9 locations, 450,000 sf, over a 3-year period. 

Before project sites were selected, Lavallee Brensinger Architects created an interactive process, engaging all stakeholders, to develop solutions that enhanced and supported their team-based care model using space prototyping, multi-disciplinary process improvements, volume and evidence-based program analysis, and brand development.

A key element of the project was integrating physician offices into the clinical care team rooms to promote clear communication between the primary care team. Drop-in seats and unassigned Consult Rooms allow care coordinators, behavioral health providers, and specialists the ability to see patients and work directly with the primary care team. 

Departments include: Adult and Pediatric Primary Care, Behavioral Health, Dermatology, Endocrine and Nutrition, Eye Services, Gastroenterology, OBGYN, Orthopedics, Podiatry, Radiology, Women’s Imaging, Occupational Health, Rehabilitation and Sports Medicine, and Rheumatology. Construction projects include ground up new construction and adaptive re-use of non-traditional healthcare structures.  


  • Westborough Economic Development Committee, Best Expansion Project